Below are some common FAQs related to ordering, if you have other questions please just send it to info@dunksperformance.com.
This depends on if the order is in stock at Dunks Performance or if it is being shipped directly from the manufacturer. In stock orders ship within 1-2 business days. Other orders will vary based upon manufacturer inventory.
Sending us an email is best, you're also welcome to call us at (541) 726-1006.
For the most part we follow the manufacturer's return policy, there are a few exceptions to this and we reserve the right to protect ourselves from unfair manufacturer policies. The customer is responsible for return freight with a few exceptions, such as if you were shipped the wrong part, or there was a website error, etc. Please contact us with any specific issues.
We process the refund within 48 hours of return, after that it is up to your bank’s processing time. The safe answer is typically 7-10 business days.
Our warranty on labor is 1 year or 12000 miles when installing OEM parts. When installing aftermarket parts our warranty is 6 months or 6000 miles. This is due to the use of these parts, especially if you are adding more power or installing larger tires, you are putting more load on components.
Yes, if you drop off by 6PM we will store your vehicle behind the locked gate. If you drop off after 6PM please park in the parking lot and place keys in the drop box located next to the front door.
Yes! It is located to the left of our office door. Please fill out the envelope with your information and drop your keys in the lock box.